As a former educator, school administrator, physician recruiter and healthcare manager, these varied roles have given Karen years of experience working with peers and leadership, as well as an understanding of both the sales side of running a desk, the management side of physician staffing, and prepared her for her role as Chief Risk Officer.
Karen transitioned into Risk Management in 2013, becoming a licensed Health Risk Manager in the state of Florida. She is a member of NAMSS, FSHRMPS and ASHRM. She has served on the credentials committee for NALTO for the past year. Over the years she has built and developed the credentialing and quality assurance departments at Hayes Locums. She has been responsible for creating, reviewing and implementing processes to ensure patient safety, as well as work with Hayes’ professional liability carrier in regard to insurance renewal, claims and PCF funds.